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Privacy Policy

Wagwhere Privacy Policy

Last updated: June 30, 2025

Welcome to Wagwhere (“we,” “us,” or “our”). Your privacy matters. This Privacy Policy explains what information we collect, how we use it, and your rights under applicable law.

1. Information We Collect

1.1. Information You Provide

  • Account Data: Name, email address, password, profile photo.
     
  • Dog Profile: Dog name, breed, age, size, temperament traits.
     
  • Business Profile (if you subscribe as a business): Business name, address, contact details, event info.
     

1.2. Automatically Collected Data

  • Location Data: Precise GPS when you use discovery or navigation features.
     
  • Usage Data: App screens viewed, button taps, feature usage, session duration.
     
  • Device & Log Data: Device type, OS version, unique device identifiers, crash logs.
     

1.3. Third-Party Sources

  • Analytics & Crash Reporting: Firebase Analytics, Sentry.
     
  • Advertising & Attribution: Adjust (for install attribution, only if opted-in).
     

2. How We Use Your Information

  • Core Functionality: Power maps, search, AI trip planning, event notifications.
     
  • Personalization: Tailor venue recommendations and content to your dog’s profile.
     
  • Communication: Send transactional messages (booking confirmations, receipts) and opt-in marketing (promotions, newsletters).
     
  • Billing & Subscriptions: Process payments via Apple In-App Purchases, manage subscription status.
     
  • Improvement & Research: Analyze usage to enhance features, fix bugs, and plan new services.
     

3. Data Sharing & Disclosure

  • With Service Providers: We share data with hosting (Amazon AWS), analytics (Firebase), email (Mailchimp), and payment (Apple) partners.
     
  • Business Hosts: If you attend or RSVP to an event, we share your RSVP status (not personal contact info) with the hosting business.
     
  • Legal Compliance: We may disclose data to respond to lawful requests (e.g., subpoenas) or to protect rights, safety, or property.
     

4. Your Choices & Rights

  • Location Permissions: You can allow “Always,” “While Using,” or “Never” via your device settings.
     
  • Marketing Opt-Out: Tap “Unsubscribe” in any marketing email or change preferences in Settings.
     
  • Access & Deletion: Email us at privacy@wagwhere.com to request a copy of your data or ask for deletion. We will respond within 30 days.
     
  • Data Portability: We will provide your data in a structured, machine-readable format upon request.
     

5. Data Retention

We retain personal data as long as your account is active or as needed to provide services. After account deletion, we anonymize or delete data within 60 days, except where retention is required by law.

6. Security

We implement industry-standard measures (encryption in transit, firewalls, access controls) to protect your data. However, no method is 100% secure—use caution when transmitting sensitive info.

7. Children’s Privacy

Wagwhere is not intended for children under 13. We do not knowingly collect data from users under 13. If you believe we have inadvertently done so, please contact us to delete the data.

8. Changes to This Policy

We may update this Privacy Policy. We’ll post the new effective date at the top and, for material changes, notify users via email or in-app banner.

9. Contact Us

If you have questions or concerns, please reach out:

Email: info@wagwhere.com

Copyright © 2025 WagWhere - All Rights Reserved.

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